![]() To demonstrate the integration, this example uses a simplified script that takes the request, does some simple parsing and logs the alert information in ServiceNow. With the REST service created, it’s time to configure the REST resource for alerts by adding a script to handle the REST API request and response. Logged into ServiceNow, navigate to Scripted REST APIs under System Web Services -> Scripted Web Services and click New.Īdd a Name, an API ID and click Submit to create the service.įigure 1: New Scripted REST Service in ServiceNow ![]() ![]() With Red Hat OpenShift and Red Hat Advanced Cluster Security installed, let’s start with configuring a REST API Service to use in ServiceNow. You can get your OpenShift cluster at and explore the documentation for more information. This guide will not cover the installation of Red Hat OpenShift or Red Hat Advanced Cluster Security. Red Hat Advanced Cluster Security for Kubernetes installedĪccess to a ServiceNow instance with permissions to create a Scripted REST API service There are a few things that need to be in place before you start:Īccess to a Red Hat OpenShift cluster (version 4.8+) Let’s have a look at how to create this integration! Prerequisites In Red Hat Advanced Cluster Security: How to configure a notifier integration to use the ServiceNow Scripted REST API In ServiceNow: How to configure and prepare a Scripted REST API service as a webhook receiver This guide will demonstrate the following: Using this option together with the ServiceNow feature Scripted REST API will allow you to send security alert notifications also to ServiceNow. Although ServiceNow is not currently in that list, it is possible to use generic webhooks to create this integration. Red Hat Advanced Cluster Security supports a number of specific notifier integrations today, including Slack, Jira, Splunk, syslog and email. In this post I will go through how you can integrate and send policy alert notifications from Red Hat Advanced Cluster Security for Kubernetes (RHACS) to ServiceNow.
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